… and now?
Operation, Service & Support After Go-Live
After the launch is before the update. Your project is not finished with the go-live – now the most exciting phase begins: operation, feedback from your users, and ongoing development. We will not leave you to handle this alone.
Maintenance
Updates, Monitoring, Backups
Support
Direct Contact Person
Hosting
We are hosters ourselves, with dedicated hardware upon request
Expansion
Further development with new functions and upgrades
Maintenance & Security
Maintenance and Security – Stable, Protected, Up-to-Date
A stable system is no coincidence, but the result of ongoing care. We monitor servers and software, install security updates, and keep all dependencies current – meaning the libraries and packages your application is built upon. Proactively and systematically.
This ensures your application remains secure, fast, and ready for future requirements – without any nasty surprises.
- Regular Security and System Updates
- Monitoring: Ongoing monitoring of servers, services, and interfaces (APIs) to other systems
- Backups with restoration tests – we verify that the backup can actually be restored in an emergency
- Performance and Capacity: Optimizations and timely planning before performance becomes scarce
Support
Support – When It Matters
Technology is not an end in itself – it should function smoothly.
Direct Contact Person
No anonymous helpdesk, no ticket queue: You speak with real people who know your project.
Fast Response Times
If something does get stuck, you can reach us directly.
All Levels in View
From server logs – the protocols of the server – to the database and the application itself.
You focus on your business – we focus on the rest.
Further Development
Further Development – Standing Still Is Not an Option
Technology and the expectations of your users are constantly changing. We accompany you long-term and further develop your product – step by step, version by version.
Our developers remain curious and contribute fresh ideas so that your application stays fit for tomorrow. Whether it is new functions, interfaces, or a complete redesign: We grow with your project. You can read about how we plan and implement new software under Custom Programming.
- Analyze usage data and find potential for improvement
- Implement new functions or connections to other systems
- Improve operation and design (UI/UX) based on actual usage
- Modernize technically when a framework or a new version requires an upgrade
Operation
Hosting and Support from a Single Source
Your application must be accessible at all times. Because we are hosters ourselves, we can also operate it on hardware that is precisely tailored to your project upon request – find more on this under Managed Hosting.
Managed Hosting
We operate your application on open-source software in European data centers – from shared hosting to your own server.
WordPress Support
Updates, security, error analysis, and performance tuning for WordPress websites – as quick help or ongoing maintenance.
Custom Programming
Software that fits your processes from the start – from concept to implementation to long-term support.
Think Long-Term. Grow Together.
We see every project as a partnership. The collaboration does not end after go-live – it becomes more valuable. We keep your system running, develop it further, and stand by your side through every challenge.