We advise, we help
WordPress Support – Fast, Pragmatic, Reliable
Since 2011, we have worked daily with WordPress – as developers, operators, and users. That’s why we quickly identify problems and implement lasting solutions. We explain options clearly and recommend what fits your goals, budget, and resources.
since 2011
daily with WordPress
4 Steps
from problem to solution
One-time
or as ongoing maintenance
White Label
Support for Agencies
Services
What we handle for you
- Updates and Maintenance: Core, theme, and plugin updates with backup, testing, and rollback strategy
- Performance Tuning: Caching, image optimization, database maintenance, object cache, CDN
- Security and Hardening: Login protection, rate limiting, firewall
- Error Analysis and Bugfixing: White screen, error 500, plugin conflicts, PHP warnings, faulty redirects
- Editorial Support: Questions about Gutenberg and page builders, roles and permissions, structure
- WooCommerce Support: Payment methods, shipping, taxes, variations, emails, reports
- Consulting: Plugin selection, custom solutions, interfaces
- Monitoring: Supervision and alerts
Emergency
When you should call us
The sooner you contact us, the smaller the damage will be.
- The website shows a white screen or a 500 error
- After an update, a form, the shop, or the layout no longer works
- The website has been hacked, redirects to external sites, or sends spam
- Pages load noticeably slowly, especially on smartphones
- Plugins, theme, or PHP version are outdated, and you don’t know if an update is safe
Process
How our support works
- Contact What happened, what isn’t working?
- Review and Access Can we reproduce the problem?
- Analysis and Plan We prioritize by impact and risk and discuss the approach
- Implementation and Tests Fixes on staging or live
One-time or ongoing
Quick Help or Ongoing Maintenance
Quick Help
You have a specific problem: We find the cause, fix it, and tell you what was behind it – so it doesn’t happen again.
Ongoing Maintenance
We regularly and thoroughly apply updates, secure the website, and monitor it. If desired, it runs on our Managed Hosting – then we also take care of the server and PHP.
Access
What we need from you
So we can get started quickly:
- admin access to the WordPress backend
- if needed, access to hosting (FTP, SSH, or your provider’s customer area)
- a brief description: What happened when, is there an error message or a screenshot?
For Agencies
B2B Support for Agencies
We provide background support, if desired – from performance tuning to theme or plugin development.
- White-Label Support and technical partnership
- Long-term Maintenance and further development
More about WordPress
Additional WordPress Services
WordPress Websites
Individually designed and technically well-implemented: modern, fast, easy to maintain – whether new project, redesign, or relaunch.
WordPress Development
Custom programming: custom themes, plugins, and interfaces to third-party systems – clean, performant, updateable code.
WordPress Shops
Online shops with WooCommerce: products, orders, payments, and content in one backend – set up, customized, and supported.
Do you need help with WordPress?
Tell us what happened. If you need more than support, such as a custom plugin or a new theme, check out WordPress Development.