New at SaaS Web: OTRS – Open Ticket Request System
OTRS is a well-known and proven help desk application and is frequently used as a ticket/incident system. OTRS has been around since 2001 and version 4 was recently released.
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Ticket System
Two New SaaS Products in the SaaS Web Portfolio: osTicket Ticket System and Shopware eShop
The SaaS Web product portfolio is being expanded by two applications. The German shop system Shopware expands the e-commerce applications; thus, alongside Magento, Oxid, Prestashop, and …