Knowledge is the foundation every organization relies on, and a critical success factor in global competition. What better way to document knowledge than with a wiki? With the introduction of bluepedia, IBM Germany’s company-wide wiki, Hallo Welt! GmbH launched its first successful project. Since then, the company’s wiki software, BlueSpice, has been continuously developed and adapted to meet the needs of businesses.
BlueSpice is based on the popular open-source software Wikipedia “MediaWiki” and has been enhanced with numerous enterprise features. This has been successful, as the software is now used worldwide in many companies, for example, as a platform for knowledge management, for controlling quality management, as a knowledge base in support, as an uncomplicated tool for IT and technical documentation, or for providing organizational manuals.
With BlueSpice, companies create the basis for collaborative work and accelerated knowledge transfer within the organization. The software meets all requirements for a modern knowledge database according to ISO 9001:2015. Depending on the customer’s requirements, BlueSpice is available as a Pro or free Free Edition.
BlueSpice Offers Numerous Advantages
- Content Structuring: Link and organize knowledge like in Wikipedia
- High-Performance Search: Find information reliably and quickly
- Visual Editor: Create and edit appealing articles
- Rich Articles: Equip articles with dynamic functions
- Document Management: Direct access to Office documents
- Data Analysis/Semantics: Link and extract metadata
- Quality Assurance: Coordinate reviews and approvals
- Bookmaker: Create and export manuals
- Reporting: Track content changes specifically
- Collaboration/Timeline: Discuss revisions as a team
- Export: Process wiki content externally
- Administration: Conveniently manage user rights
- Infrastructure and Security: System integration and secure interfaces
- Personalization: Customizable user interfaces
- Layout & Design: Adaptation to your corporate design
- Mobile & Responsive: Access the wiki on the go
Until a few years ago, Hallo Welt!’s focus was on supporting companies that self-hosted MediaWiki or BlueSpice MediaWiki, either in-house or on rented servers. With the need to offer customers a complete solution of software and hosting, Hallo Welt! turned to a hosting partner that met its own quality criteria: SaaS Web.
This allows Hallo Welt! to fully concentrate on customer support, because unlike conventional hosting providers, SaaS Web handles all technical tasks, from the platform to the application.
SaaS Web operates an Enterprise Private Cloud (vSphere by VMware) with redundant components: hosts, datastores, and internet connectivity are redundantly configured. This guarantees an average annual availability of 99.95% at the application level. High availability is mandatory for reputable companies and a prerequisite for SaaS Web to act as a service provider for them.
